Which of the following tools can be useful in the troubleshooting process?

Diagnostic software, multimeters, and network analyzers are integral components in the troubleshooting process because they allow technicians to identify, analyze, and resolve issues in various systems. Diagnostic software can assess the health of hardware and software, highlighting potential errors or abnormal behaviors that need attention. Multimeters are essential for measuring electrical properties such as voltage, current, and resistance, which is crucial when diagnosing electrical components and circuits. Network analyzers help to examine and troubleshoot network connections, enabling the detection of issues like bandwidth problems, latency, or faulty connections that can disrupt communication.

In contrast, word processors, graphics design software, and web browsers do not provide functionalities that directly assist in troubleshooting technical issues. While they might be useful for documentation, reports, or online research respectively, they lack the specialized capabilities necessary for diagnosing and resolving hardware and software malfunctions.